Important Information
Policies
To help make your stay at Exe Vienna in Vienna as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In & Check-Out
- Check-in: From 14:00
- Check-out: Until 12:00 noon
Identification & Age Requirements
- Guests must present a valid photo ID upon check-in.
- Minimum check-in age is 18.
Payment & Deposit
- Major credit cards are accepted.
- A valid card or cash deposit may be required at check-in for incidentals.
Cancellation Policy
- Policies vary by booking type. Flexible and non-refundable rates are available—refer to your booking confirmation for details.
Children & Extra Beds
- Children of all ages are welcome.
- Cribs are available on request.
- Extra beds may be available in select room types (additional charges may apply).
Pets
- Pets are not allowed at the property.
Smoking Policy
- Exe Vienna is a non-smoking hotel. Smoking is prohibited in all rooms and public areas.
Accessibility
- Elevator access to all floors.
- Select rooms offer features for guests with reduced mobility.
Parking
- On-site parking available for a daily surcharge.
- Reservation recommended due to limited availability.